Chuck Tomasi

Chuck Tomasi

1 minute read

Do you need to have a ServiceNow certification to get a job in the industry? And if so, how many and which ones? The answer may surprise you. Brad joins me again for another thoughtful conversation on ServiceNow certifications and experience. Topics 00:00 Welcome and introductions 01:19 Where to find certifications, the CMA and CTA 06:08 Why would someone want a certification 09:13 Show your experience 16:16 Coming up 16:39 Outro Links https://nowlearning.

Chuck Tomasi

1 minute read

One of the strongest assets ServiceNow has is its community b and we mean MORE than just the online forums. In this episode, Brad and I discuss the value of community and how you can be a part of this extraordinary family. Topics 00:00 Welcome 00:51 Community resources 08:48 Etiquette and good questions 14:42 Giving back 17:50 Benefits of community 21:07 Coming up 21:22 Outro Links Developer Portal SN Devs Slack Developer meetups LinkedIn Twitter Knowledge/CreatorCon Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

Saying “I want to be a ServiceNow Developer” is like saying “I want to be a Doctor” or “I want to work in construction”. That’s too broad! Brad and I discuss why this is a problem and how you can fix it to ensure your ServiceNow Developer career is satisfying and rewarding. Topics 00:00 Welcome 00:53 Why is being non-specific a problem and what you can do? 04:22 The process angle 07:06 Personal projects 09:46 Keep a portfolio 12:16 Next episode info 12:33 Outro Links Developer Portal GitHub Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

A Chinese proverb states that the journey of 1000 miles begins beneath one’s feet. Becoming a ServiceNow Developer may seem like a 1000 mile journey to some. Brad Tilton joins me again to help you find out how to take those first few steps. Topics 00:00 Welcome 00:52 Where to start and fundamental skills 04:19 Brad’s resources 07:26 Chuck’s resources 09:00 Recognized opportunities & community 13:26 More about the developer Site 15:44 What’s next 16:07 Outro Links Learn JavaScript on the Now Platform Developer Portal YouTube: ServiceNow Essentials Training/Now Learning YouTube: User Interface Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

This is the first episode in a series to help you on your journey to becoming a ServiceNow Developer ServiceNow. Sr. Developer Advocate Brad Tilton joins me to explore the various resources and paths you may take. This episode explains what a developer is and serves as an overview for the rest in the series. Topics 00:00 Welcome and introductions 03:13 What is a ServiceNow Developer? 07:09 Other parts of this series 08:14 Outro Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

4 minute read

What did you just ask? Twice this past week I’ve gotten asked to help define configuration vs. customization, so I thought it was time to write this article once and for all. Ask 10 people to define those terms and where the line is between them and you’ll get (at least) 10 different answers. The short answer - you’re asking the wrong question. When I hear people ask the question about configuration vs.

Chuck Tomasi

1 minute read

If you’re still wondering if your career choice of ServiceNow can change your life b well wonder no more because my guest on this episode of Break Point has a great story to tell. Topics 00:00 Welcome and introductions 08:29 Sex, Drugs, and Rock & Roll 13:48 How has ServiceNow changed your career? 17:32 What does a typical day look like for you? 20:23 What do you like best about your job?

Chuck Tomasi

1 minute read

James Neale is probably best known for his popular ServiceNow add-on Xplore, however there’s more to the man. Have a listen and find out how his career and life have been transformed in the past few years. Topics 00:00 Welcome and introductions 10:18 How did you get your start in ServiceNow? 11:38 How has ServiceNow changed your career? 12:40 How did ShareLogic come about? 15:15 A little bit about Unifi 17:13 The origin of Xplore 20:40 James’ most underutilized feature of Xplore 23:24 What are you passionate about?

Chuck Tomasi

1 minute read

We continue our series on effective presentations. We’ll share our top 10 common mistakes people make while presenting and how you can avoid them to give you a better chance of people receiving your message. Topics 00:00 Welcome and introductions 03:17 Presenting in edit mode 06:44 Doing demonstrations poorly 11:25 Turning your back 15:39 Lack of practice 18:58 Reading the slides to the audience 21:22 Lack of confidence and energy 24:07 Turn off notifications 27:23 Mistakes with virtual presentations 29:24 Mistakes with hybrid (in-person and remote) 33;28 Boring PowerPoints 38:04 Starting and ending late 40;55 Contact information 41:23 Outro and outtakes Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.